….a promise that we gladly make and keep to our customers. You will receive intensive training for the operation of the plant by means of training courses and detailed documentation. Because in order to be able to use the technical and economic advantages in the long run, even the most modern plant technology requires your foresighted maintenance and operation.
Studies show that the plant investment only makes up about 20 % of the total life cycle costs.
BWS therefore relies on a holistic approach that focuses on resource conservation and economic efficiency right from the design stage. In addition, BWS supports you during the plant operation with comprehensive services, so that you and the plant reach your goals permanently.
Together with you, we develop a suitable service concept choosing from many available service modules.
We advise you competently about original spare parts and wear parts. We analyse which parts are significant for the availability of the system and how quickly they can be procured. To ensure a high plant availability, operationally relevant parts that are not available at short notice from BWS or subcontractors should be kept in stock.
Fast and professional repairs are particularly important in case of need. Depending on the case, we provide these on site or in our workshop.
Preventive maintenance is more economical than unplanned repairs. BWS offers different maintenance packages.
Package 1: maintenance and inspection
Depending on the system and operating time, maintenance and inspection is carried out 1 – 4 times a year by our service specialists. For documentation purposes, you will receive a report with the work carried out and the determined plant condition with corresponding recommendations.
Package 2: package 1 + 48 h troubleshooting service
In addition to maintenance and inspection at fixed intervals, we guarantee you a short-term solution to your problem. You will immediately receive expert support via our hotline. If this hotline cannot help you sufficiently either, we will provide you with a service replacement on site at the system within a fixed agreed time.
Package 3: package 2 + yearly plant audit
In addition, an annual process engineering plant check is carried out by a process specialist in order to check whether the plant is still working optimally and thus the operating costs are minimised.
Package 4: full-service
In addition to the services described in modules 1 – 3, the full service includes the complete supply of all spare and wear parts, consumables and treatment chemicals. All modules can optionally be combined with our teleservice/remote maintenance.
Plant optimization & Plant operation
Operating conditions often change considerably over time without you being able to influence them. Our process specialists carry out plant audits and will show you which measures you can take to operate your plant more economically. You will always receive a detailed status report of your plant with a corresponding technical and economic evaluation of the proposed optimisation measures.
Teleservice / Remote maintenance
You cannot see us and yet our specialists are with you with the BWS teleservice and give you the necessary support. Because our plants offer the possibility for remote maintenance. Our experts check all decisive operating parameters at defined intervals, document the results and immediately report any deviations to you with appropriate recommendations.
Practice-oriented training is the motto of our customer seminars, which are tailored to different target groups. In addition, we offer individual training courses on your systems.
Sometimes, under changed conditions, a conversion or refurbishment is more economical than a new construction. Our specialists prepare an analysis on site and offer possible options. We keep an eye on all disciplines, such as building, plant and control technology.
Chemicals and consumables
With treatment chemicals and consumables tailored to the respective application and plant technology, we offer optimum results with holistically optimized operating costs at the same time. Our experience from the large number of realized projects and our own development are incorporated into the customer consultation and the production of the products. Our extensive range of chemicals and other consumables includes the following product groups:
activated carbon for water and air
car care products
belt fleece, filter bags
bentonite mixtures for waste water treatment
biocides & disinfectants
dewatering materials and filter cartridges
filter materials for depth filters
flocculants (liquid and granulate)
ion exchange resins
boiler & feedwater treatment agents
machine and system cleaner
nutrients for biological wastewater treatment systems
heavy metal precipitants
special carbons for air and water treatment
Some examples of realized service interventions and applications:
DI-Water GenerationMaintenanceModernizationCooling Tower Water ConditioningPlant Optimization
DI-water generation for an etching company using a mixed bed cartridge
Installation and commisioning of a mixed bed cartridge for DI-water generation
Technology & plant characteristics:
mixed bed cartridge
design in GFK / plastic for resistance in the corrosive operating environment
DI-water: max. 1000 l/h with < 1 µS/cm
Maintenance of a boiler feed water treatment plant
Complete maintenance and refurbishment of an existing plant for boiler feed water treatment and conditioning in a plastics processing plant.
changeover to an optimally adapted oxygen binding and corrosion inhibitor agent with adjustment of the dosing technology
checking the corrosion measurement
maintenance of a softening plant
Modernization of a chamber filter press for sludge dewatering in a wastewater treatment plant
Delivery and installation of a new chamber filter press to replace an ageing unit
disassembly of the existing chamber filter press
design of the new chamber filter press to the current water treatment technology
installation and commissioning of the new chamber filter press including integration into the overall plant
preparation of a new industrial floor coating according to German water act (WHG)
Container plants for cooling tower water conditioning
Delivery of 5 container plants for the conditioning of the cooling tower water of a university institute building
delivery and installation of pre-assembled container systems
commissioning of the plants
usage of adapted BWS cooling tower chemicals (biocide, hardness stabilizer)
Plant optimization with BWS chemicals
Optimization of the waste water treatment of a battery producer by the use of adapted BWS water treatment chemicals
data acquisition at the existing plant
execution of laboratory tests and on-site tests
assistance with plant approval
commissioning of the water treatment plant with the selected BWS chemicals (organic heavy metal precipant, flocculation aid, primary flocculant, oxidant, adsorbent)